Legal
KVKK Privacy Notice (Türkiye)
Effective date: April 26, 2026
This notice explains how your personal data is processed under the Turkish Personal Data Protection Law No. 6698.
1. Data Controller
This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 ("KVKK") and the related Communiqué on the procedures for fulfilling the disclosure obligation. It is a courtesy translation of the Turkish text, which prevails for data subjects in Türkiye. Solvequill is currently operated by an individual based in the Republic of Türkiye, not through an incorporated company, and that individual acts as the data controller. You can reach the data controller at hello@solvequill.com.
2. Categories of Personal Data Processed
We process the following categories: Identity (first and last name); Contact (email address); Customer Transaction (the questions, images, photos, PDFs, and notes you upload, and the solution steps, summaries, quizzes, audio, and video generated from them); Transaction Security (irreversibly hashed password, IP address, session and log records, device and browser information); Marketing (your preferences where you opt in); and, if you sign in with Google, the name, email, profile image, and account identifier received from Google.
3. Purposes of Processing
Your personal data is processed to create and authenticate your account, to generate, store, and deliver the explanation videos and study tools you request, to manage plan and usage quotas, to respond to support and feedback, to secure the Service and prevent abuse and fraud, to comply with our legal obligations, and to improve the Service.
4. Legal Grounds for Processing
Under Article 5 of the KVKK, we rely on: processing being necessary for the establishment or performance of a contract (Art. 5/2-c), compliance with a legal obligation (Art. 5/2-ç), the establishment, exercise, or protection of a right (Art. 5/2-e), and our legitimate interests provided your fundamental rights and freedoms are not harmed (Art. 5/2-f). Where none of these applies, we rely on your explicit consent (Art. 5/1). Any special categories of personal data are processed only on the conditions set out in Art. 6.
5. Method of Collection
Personal data is collected electronically through forms you complete on the website and app, account creation and sign-in, the files and content you upload, support and contact channels, and automatically (through cookies and log records) as you use the Service.
6. Transfers of Personal Data
To the extent necessary to provide the Service and in accordance with Articles 8 and 9 of the KVKK, your data may be shared with our sub-processors (cloud infrastructure and storage, database, authentication, large-language-model and computer-vision, text-to-speech, video rendering, email, payment, error-monitoring, and security providers). Some providers may be located abroad; cross-border transfers rely on your explicit consent or on the appropriate safeguards foreseen in Article 9 (such as a written undertaking, an adequacy decision, or Board authorization). We do not sell your personal data to third parties.
7. Your Rights as a Data Subject (KVKK Art. 11)
Under Article 11 of the KVKK you have the right to: learn whether your personal data is processed; request information if it is; learn the purpose of processing and whether it is used accordingly; know the third parties to whom data is transferred in Türkiye or abroad; request correction of incomplete or inaccurate data; request erasure or destruction under Art. 7; request that correction and erasure be notified to third parties; object to a result reached solely through automated analysis that is to your detriment; and claim compensation for damage arising from unlawful processing.
8. How to Apply
You may submit requests regarding these rights in writing or through a registered electronic mail channel to hello@solvequill.com, in line with the Communiqué on Application Procedures to the Data Controller. Your application must clearly identify you and state your request. We will conclude the request free of charge as soon as possible and within thirty days at the latest; where the action entails a cost, a fee from the tariff set by the Board may apply. If your application is rejected or left unanswered within thirty days, you may file a complaint with the Turkish Personal Data Protection Board (Kişisel Verileri Koruma Kurulu).
9. Effective Date and Updates
This notice takes effect on the date shown above and may be updated as the Service evolves. The current version is always available in the Legal section of the Service. It complements the Privacy Policy; in case of conflict, this notice governs for data subjects located in Türkiye.